Excellent Job, great price.
Jeff M. 7/17/2015
Thank you so much. Never in my life have I had service like they provided. Amazing!!!
William W. 9/24/2015
The service was great. Thank you for everything!
Dawn O. 9/12/2014
The staff was very friendly, helpful, and organized. The repair to the rear bumper of my 2014 Camry was flawless. I highly recommend this company.
Lynda P. 7/29/2015
The car looks amazing! Doesn't even look like anything ever happened to it. Great Job! The ladies in the office were awesome too. Great company!
Jeff M. 7/17/2015
The rental car was a bonus surprise. Returning to view my car was especially nice. Thanks for making this experience very pleasant and easy.
Theodore E. 3/14/2015
Everyone was very professional. I have to say I don't see this anymore. I will definitely recommend! Kudos to your staff. Thank you.
Lynda P. 7/29/2015
I think the car looks terrific. Thank you so much for the prompt professional service you provided. Would definitely recommend your services to others. Thank you so much!
Sincerely Barbara S. 10/16/2015
Everything went smoothly and my car looks great!
Ted G. 11/19/2013
Service and communication on vehicle progress was outstanding. Repairs to vehicle were also outstanding. Staff were friendly and helpful in a stressful situation. We would recommend Chehalis Collision Center to friends. Greg K. 5/21/2014
Everyone was fantastic! Always kind and smiling. My car looks beautiful again! (thanks for washing "her"!!! that was greatly appreciated) The repair was quite fast and I loved the updates as the progress went along. I've been telling everyone how great you guys were/are. I've also in the process of doing so been told it was wise in choosing you guys for my repair. :) thanks again so much!!
Linda S. 3/8/2014
After being very pleased with the service we received and in the repairs of our motor home, the fill in the "yes/no" circle of the service evaluation card does not do justice to express our appreciation particularly to the staff at Chehalis Collision Center. Gerold Trusty's explanation of the work that needed to be done at the onset and his keeping us informed of the progress, and calling to clarify some things he thought might be a concern to us with the repairs helped to instill a confidence in the company. It also alleviated some of the anxiety of "waiting for the bill" to know that he was concerned about us and not just getting the job done to get paid.
Also, the ladies in the reception area were very pleasant to those who came in. They were delightfully gracious and kind to us giving directions to the post office (even printing out a map) and directing us to other locations to help fulfill our needs during our stay in a town unknown to us. Even taking time to re-warm my coffee was an appreciated gesture.
This kind of service from you staff isn't something you buy with money. It is a quality in the people who contribute to the reputation of Chehalis Collision Center.
One of the most encouraging factors in selecting you company came from out insurance adjuster who complimented you saying "We deal with them a lot and they do a good job". That was reassuring.
The questionnaire asked "Would you use our facility again?" Hopefully not! However, if we needed such services again it would be worth coming a hundred miles out of the way to be dealt with in such a courteous, caring manner. As we travel about the country it is like a "breath of fresh air" to find a place that not only knows how to spell "Customer Service", but more importantly knows how to provide it. Commendations to the fine staff of of Chehalis Collision Center. Sincerely, Paul and Rosalie Powers